Our Shipping and Return Info

At Barstool Designs we offer high-quality Barstools that will last a lifetime and be a staple furniture piece in your space. We want you to love your product and our interior designers have the knowledge and experience to assist you in creating the perfect look for your barstool needs. We can help you choose from an abundant assortment of fabric colors, textures, and patterns.

Returning Your Order
When choosing your finishes, please be certain of your selections as these are custom products and returns can be challenging. We do accept returns, but the stools must be repacked exactly as they arrived. You will need to pay for return shipping before we can process your refund.

Changing or Cancelling an Order
If you want or need to cancel an order you must do so within 24hrs or if placed Monday through Saturday, if placed on Sunday please call us first thing Monday morning at (954) 362-3806. After 24hrs we can not guarantee that the factory has not started production of your custom order and the production process can not be stopped.

Manufacturer Approximate Shipping Time 
Amisco 4 Weeks
Trica 6 – 8 Weeks
Callee 6 – 8 Weeks (some products ship quicker in as little as 5-7 days call us at 954-362-3806 or use our LiveChat)
Wesley Allen 6 Weeks
Johnston Casuals 6 – 8 Weeks
POLYWOOD 1 – 8 weeks depending on product and color

What to Expect on Delivery Day
When your order arrives you will need to sign for it but before you sign it inspect all the cartons for any damage to the boxes, take pictures and note it on the delivery receipt before the delivery service leaves your house and then contact us. In the event that the driver leaves your packages at your door and there is damage please take pictures so we can see the damage.

If you have damage on the boxes that does not mean the product has been damaged however things can always happen in shipping anything and we will solve the issue.

It is best to let us know of any damages as soon as you notice them as we will be unable to provide replacement parts after time passes.

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